Blog
What Is Healthcare Payment Processing and Does Your Practice Need It?
August 16, 2019 | Medical Billing, Patient Financing
We live in a digital age where it’s easy to have anything delivered–simply, quickly, and conveniently. Healthcare is no exception, as the rise of healthcare consumerism indicates. There is a growing expectation that healthcare services of every kind will be delivered with the same kind of convenience as other kinds of products and services. This […]
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3 Ways to Improve the Patient Journey
June 11, 2019 | Patient Engagement, Patient Satisfaction, Patients
What is the Patient Journey Most patients feel uncomfortable. To varying degrees, patients are usually in your office because they’re experiencing some kind of pain and discomfort. This is compounded by any negative emotions instigated by their illness, and perhaps even the environment in which they are seeking care, and their concerns with how they […]
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What You Need to Know About Patient Responsibility Payments
June 5, 2019 | Healthcare Financing, Homepage, Medical Billing, Patient Financing, Patient Pay
Historically, independent practices have had better collection rates than large networks or hospitals. But that’s changing. Patients are shouldering more and more of the financial burden for healthcare than ever before. Higher deductibles. More in premiums. Greater copays. In fact, Kaiser Family Foundation revealed that out-of-pocket patient pay rose about 230% between 2006-2015. That same […]
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What is Healthcare Consumerism?
May 17, 2019 | Patient Retention, Patient Satisfaction, Patients, Physicians
Healthcare consumerism can be described as the empowerment of the patient. It’s an economic model that marks the shift from “fee-for-service” to value-based care. It also reflects patients’ changing role from passive patient to a more active participant in their healthcare. Healthcare consumerism centers on patient desire for transparency and choice. What does it look […]
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3 Ways an Automated Healthcare Payment Solution Can Increase Collections
May 8, 2019 | Medical Billing, Patient Collections, Patient Pay
Traditionally, it was enough for a medical practice to render services, collect copay, submit a claim, and then bill the patient. For a growing number of urgent care centers (and other medical facilities) this model of billing and collecting is no longer optimal. This is in part due to changing consumer expectations, as well as […]
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Essential Guide to Practice Efficiency
April 1, 2019 | Practice Management
Practice efficiency is key to the well-being of your medical business. It guides the physician and patient experience at your practice and plays a pivotal role in business success as well as the physician burnout epidemic. Chaotic work environments, overwhelming time pressures, and an incredible amount of stress create an environment in which medical staff […]
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How to Effectively Collect Patient Balances & Benefit Your Practices Bottom Line
March 12, 2019 | Medical Billing, Patient Collections
In today’s challenging economy, many can’t afford the healthcare services they need; 26 percent of U.S. adults aged 18-64 say they or someone in their household had problems paying (or an inability to pay) medical bills in the past 12 months according to the Kaiser Family Foundation. Higher inflation rates make patients reluctant to pay […]
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How Can Patient Financing Boost Patient Retention?
February 18, 2019 | Patient Financing, Patient Retention
Running a successful practice is equivalent to running any successful business. By providing patient financing in your practice, you will provide a sustainable patient retention rate for your organization moving into the future. As a practice you want your focus to be on patient care and being a reliable healthcare provider to your patients. But, […]
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Why Your Veterinary Practice Needs Patient Engagement
January 21, 2019 | Patient Engagement, Veterinary
Running a veterinary practice isn’t easy if your practice isn’t leveraging patient engagement. To improve your practice, it’s important to understand that patient engagement extends well-past the animal that you are treating. What is Patient Engagement? Patients want to be engaged in their healthcare decision-making processes, and, as a result, those who are more involved […]
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