Category: Patients
3 Ways to Improve the Patient Journey
June 11, 2019 | Patient Engagement, Patient Satisfaction, Patients
What is the Patient Journey Most patients feel uncomfortable. To varying degrees, patients are usually in your office because they’re experiencing some kind of pain and discomfort. This is compounded by any negative emotions instigated by their illness, and perhaps even the environment in which they are seeking care. For some, the patient journey may […]
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What is Healthcare Consumerism?
May 17, 2019 | Patient Retention, Patient Satisfaction, Patients, Physicians
Healthcare consumerism can be described as the empowerment of the patient. It’s an economic model that marks the shift from “fee-for-service” to value-based care. It also reflects patients’ changing role from passive patient to a more active participant in their healthcare. Healthcare consumerism centers on patient desire for transparency and choice. What does it look […]
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