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How to Craft a Patient Satisfaction Survey

August 31, 2019 | Patient Retention, Patient Satisfaction

What is a Patient Satisfaction Survey?  No matter who you are or what you do, candid feedback is always an excellent opportunity for growth and learning. Your medical practice is no exception. By taking patient feedback into consideration, you stand to considerably improve the quality of care provided.  In this digital age, quality service is […]

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What Is Healthcare Payment Processing and Does Your Practice Need It?

August 16, 2019 | Medical Billing, Patient Financing

We live in a digital age where it’s easy to have anything delivered–simply, quickly, and conveniently. Healthcare is no exception, as the rise of healthcare consumerism indicates. There is a growing expectation that healthcare services of every kind will be delivered with the same kind of convenience as other kinds of products and services. This […]

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How to Communicate Effectively for Patient Collections

September 13, 2019 | Patient Collections, Patient Engagement

As the face of healthcare changes, especially with more people purchasing High Deductible Health Plans (HDHPs), the growing weight of the healthcare financial burden now rests on the patient, which has led to more bills going unpaid. On average, physicians currently collect only $15.77 out of every $100 owed once patient accounts are sent to […]

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