FAQs

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Search below to find answers to frequently asked questions.

What is ClearGage Financing?

ClearGage Financing is an installment loan program that provides an alternative to traditional and private label credit cards. ClearGage offers flexible payment arrangements for qualified customers to pay for their purchase over time through a series of recurring installments.

Why finance with ClearGage?

Treat now, pay later: This payment option allows you to spread payments over time so that they fit into your monthly budget.

No hidden fees: Find out how much you owe each month, the number of payments you must make, and the total amount of interest you’ll pay over the course of the loan.

Real-time prequalification: Provide a few pieces of information to determine if you are prequalified. Within seconds, ClearGage provides a prequalified loan amount, interest rate, and multiple term options (length of loan in months) that best fit into your budget.

Soft credit pull does not affect your credit score: ClearGage uses a “soft pull” to determine if you qualify for financing; the “soft pull” does not impact your credit. A “hard pull” will only appear on your credit report if you accept a loan offer.

Credit decision made based on multiple factors: ClearGage evaluates its loan decision based on multiple data elements, not just your credit score.

 

What is required to apply for ClearGage Financing?

To sign up with ClearGage, you must:

  • Be 18 years of age or older.
  • Provide a valid U.S. or APO/FPO/DPO home address.
  • Provide a valid U.S. mobile number and agree to receive SMS text messages.
  • Provide a valid email and agree to receive notifications via email.
  • Provide your full name, address, email, date of birth and Social Security Number to help us verify your identity.
Does ClearGage perform a credit check? Does it impact my credit score?

ClearGage performs a “soft credit check” when you prequalify; this won’t impact your credit score. However, if you are prequalified and accept one of the loan offers presented, a hard credit inquiry will appear on your credit report. In addition, your loan and payments may affect your credit score. Paying on time can help you build a positive credit history.

How does the ClearGage prequalification process work?

ClearGage verifies your identity with the information provided and pulls a “soft credit
check” to make an instant prequalification decision.

Why was I not prequalified with ClearGage?

Based on the information obtained during the soft credit pull, ClearGage determined that they were unable to offer the credit requested at this time. You will be notified in real time by the application if you cannot be prequalified for financing and an email will be sent to the email address you provided with information related to our decision. Please note that your provider or merchant has no information regarding the reason for a prequalification denial.

Why was I prompted for a down payment?

ClearGage may not be able to prequalify you for the full loan amount requested. In this
case, the system will provide you an opportunity to move forward by making a down
payment. The down payment amount cannot be changed. The down payment must be
made upon confirming your loan and before the loan offer expires.

Why was I asked to verify my identity?

If ClearGage cannot verify your identity, you may need to provide additional information. Identity verification is an important component to mitigate fraud and protect the consumers we serve.

Will I see how much interest I am paying prior to accepting my loan?

Yes! Transparency is especially important to ClearGage. You’ll see the amount of interest owed on the loan offers page and again on the loan confirmation page. If you pay off your loan early, you’ll receive a credit for any interest that has not accrued.

How does the Same As Cash (SAC) program work?

Interest accrues on the principal balance of the loan during the promotional period, but any interest you pay is applied to principal if you pay all of the amount financed, including making the regular monthly payments on time, during the promotion period. Example: You finance $1,000 for 12 months with a 6 month Same-As-Cash financing offer at 9.99% APR. If you pay back the $1,000 within 6 months without a late payment, including making the required monthly payments, all interest payments will be credited towards the $1,000 balance and your loan will be paid in full. Important: The minimum payment amount presented will not reflect the monthly amount needed to pay off the loan within the promotional term. The minimum payment reflects the payment amount to stay current on the loan.

What are the fees associated with using ClearGage Financing?

The annual percentage rate (APR) on a ClearGage loan ranges from 9.99% to 34.99%.

Why is my interest rate so high?

Your annual percentage rate (APR) is based on several factors, including your credit score and other data about you. ClearGage’s financing fees are competitive with traditional credit cards and private label financing alternatives. A 6 month Same-As-Cash (SAC) offer is also available with all prequalified offers.

How do I make my payments?

You will receive a link to the borrower portal once your loan has been finalized. ClearGage also sends you an email or SMS reminder with the installment amount that is coming due and the due date. You have the option to sign up for autopay so you don’t risk missing any payments. You may also make one-time or scheduled payments through the ClearGage borrower portal at any time.

How does ClearGage calculate the APR on my loan?

ClearGage calculates the annual percentage rate (APR) of a loan using simple interest, which equals the rate multiplied by the loan amount and by the number of months the loan is outstanding.