Revenue is what drives your medical practice. Maintaining the balance between a caring medical practice and a fully-functioning business is difficult, to say the least. If your practice isn’t providing the returns that you need, these tips will help you learn how your practice can improve its medical practice revenue.
4 Tactics to Improve Medical Practice Revenue
1. Understand Your Current Medical Practice Revenue Process
When striving to increase medical practice revenue, the first step is analyzing your current process and identifying which areas are problematic to your company’s workflow. By understanding the areas of your practice creating bottlenecks, you can begin developing strategies to correct these issues and ultimately improve the flow of revenue to your practice.
Clarifying which areas in your practice need improvement should also include the input from your staff. It is ideal to include staff opinions in your findings as they often have more insight on these issues, especially patient experience, than anyone else. Take advantage of all of your resources to improve your process from start to finish. Ask questions and get feedback on how areas of your business can be elevated.
Another element to consider is the platform you’re using to organize patient files and records. This is key to not only keeping your medical practice organized but also improving medical practice revenues. Advanced platform intelligence can give you greater insight into your patient’s background and their financial capability.
2. Incentivize Staff to Increase Revenue
Your office staff is the fuel for your business engine. Providing incentives around this goal will help motivate staff while generating the revenue increase you’re looking to achieve. Incentives like free lunch, quarterly bonuses, or giving the highest grossing employee entertainment tickets or extra vacation time can increase interest in meeting the goals set by upper management.
3. Promote Patient Engagement
Patient engagement pushes patients to take the reins of their health and focus on making it a priority. Patients involved in actively maintaining their health will save themselves money in the long run, as well. Your practice can also offer incentives for those patients that are being vigilant about their health. Furthermore, offering a patient budget-friendly financing options will allow them to feel comfortable seeking out medical treatment they may have otherwise avoided out of fear of cost.
4. Establish and Clarify Customer Expectations
Customer expectations are connected to patient engagement but go a step further. Patients should not leave your office without understanding both how your practice handles patient financing and the payment solutions available to them. A patient support service program will help to thoroughly explain everything to patients and what should be expected. It will also smooth the patient collections process and ensure that your relationship with that patient remains pleasant and cordial, ultimately leading to increased patient satisfaction.
Patients should also feel at ease knowing that their data is safe and that you have security and compliance in place to protect their private health information. Establishing a clear line of communication with your patients will improve your patient satisfaction and medical practice revenue in the long run.
Like any business, your practice is revenue-driven. If increasing your medical practice revenue is the goal at hand, the abovementioned tips should provide the means to help your practice take a giant leap forward.
What initiatives have helped you increase medical practice revenue?