Our mission

We’ve set out on a bold mission – to make healthcare more transparent and affordable for all. By offering the latest treatment estimation, patient financing and payments technology, we aim to empower providers to deliver the financial experience that patients want and deserve.

ClearGage timeline of the company’s history. In 2009 the ClearGage vision was conceived on a bar napkin in Tampa, FL. In 2010 they launched Payment Accelerator with treatment estimation, in house payment plans, and point of sale payments. In 2011 they launched online payments and added patient collections to in house payment plans offering. In 2012 ClearGage launched original patent financing program with receivable factoring. In 2016 ClearGage launched real time insurance eligibility and rules engine for treatment estimation. In 2015 ClearGage launched patient scoring model to enhance receivable factoring. In 2014 ClearGage launched Autopay with AOF offering for integrated partners. In 2017 ClearGage became a registered payment facilitator. In 2018 ClearGage launched QuickPay to enhance online payments offering. In 2019 ClearGage launched text and email communication capabilities with ClearConnect. In 2021 ClearGage launched next generation patient financing program, ClearGage financing.
Our Story
2009

ClearGage vision was conceived on a bar napkin in Tampa, FL

2010

Launched PaymentAccelerator with treatment estimation, in house payment plans, and point of sale payments

2011

Launched online payments and added patient collections to in house payment plans offering

2012

Launched original patient financing program with receivable factoring

2014

Launched AutoPay with AOF offering for integrated partners

2015

Launched patient scoring model to enhance receivable factoring

2016

Launched real time insurance eligibility and rules engine for treatment estimation

2017

Became a registered payment facilitator

2018

Launched QuickPay to enhance online payments offering

2019

Launched text and email communication capabilities with ClearConnect

2021

Launched the next generation patient financing program, ClearGage Financing

Join the team!

ClearGage offers its employees opportunities for professional growth, skill development, and an environment in which you can speak your mind. See what we have to offer on our careers page!

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Our Leadership

Derek Barclay CEO
John Zdanowicz, Jr. COO & Co-Founder
John Zdanowicz, Jr. COO & Co-Founder

In addition to being a ClearGage Co-Founder, John serves as the organization’s Chief Operations Officer. With over 20 years of executive leadership experience in payments technology, financial services and healthcare, John is responsible for driving operational excellence and setting the cadence for product design and development for the organization. In this role, John is responsible for all aspects of implementations, client and patient engagement, account management, training, and product development.

Prior to founding ClearGage John was the Executive Vice President of Operations at Motivano Inc. (2006-2010), a leading provider of employee benefits and financial services technologies, where he was responsible for all operational facets of the organization. Prior to Motivano, John served as the Director of Solution/Service Delivery at WildCard Systems (from 1999-2006), the pioneer in prepaid card issuance and processing. John was instrumental in the growth and success of the company, spearheading efforts in areas of customer service, process improvement, strategic planning, and solution development. John worked extensively with the executive leadership team in support of key client relationships and revenue/budget initiatives in advance of WildCard Systems acquisition by eFunds in 2005.

John received his Bachelor’s Degree in Finance (’94) and an MBA in Decision Information Systems/Competitive Strategy (’99) from the University of Florida.

Along with his wife Sarah and two children, John enjoys organic gardening, camping, fishing and wildlife rescue/rehabilitation. John is an active community volunteer, serving on the Board of Directors/Treasurer for a local Charter School and is part of the wildlife rescue/rehab team at Owls Nest Sanctuary for Wildlife.

Jim Connor Chief Technology Officer
Jim Connor Chief Technology Officer

As the Chief Technology Officer at ClearGage and a member of the ClearGage team since 2011, Jim is responsible for all aspects of the company’s technical infrastructure, information security, and software development.

Jim brings over 20 years of experience in the payments, financial services, web application development and gaming technologies. Having worked in almost every facet of IT, Jim brings a unique perspective to ClearGage, ranging from software development, hardware design, multi-tier server infrastructure and information security.

Prior to joining ClearGage, from 2007-2011, Jim was the Senior Architect and Security Officer with Caxiam Group, a boutique software application development company. From 2002-2006, Jim worked for Electronic Arts where he served as the technical lead for the central online team responsible for bringing Xbox Live to EA Sports. From 2001-2002, Jim worked as a senior software developer at WildCard Systems, delivering reliable, secure and scalable prepaid payment card programs for Bank of America, CitiBank, and Wells Fargo.

Prior to WildCard Systems, Jim served 11 years in the U.S. Navy Nuclear Power Program, graduating top in his class in the most rigorous academic program available at the time.

Jim carries both a CISSP and HCISPP certification.

K. Travis Berry General Counsel & Chief Compliance Officer
K. Travis Berry General Counsel & Chief Compliance Officer

Travis Berry is ClearGage’s General Counsel and Chief Compliance Officer. He serves on the company’s executive team and oversees all legal affairs, including corporate and regulatory compliance. Travis joined ClearGage in May of 2017 from Sage, a global technology firm listed on the FTSE 100. At Sage, he served from 2008 to 2017 as Senior Corporate Counsel where he was responsible for advising on legal matters involving Sage’s North America payments, payroll and software divisions. Prior to joining Sage, Travis worked from 2005 to 2008 as a litigator for a regional law firm, and from 2000 to 2005 as an Assistant Attorney General in the Consumer Protection Division of the Florida Attorney General’s Office. While serving as an Assistant Attorney General, he was responsible for investigating and litigating against corporate entities for civil violations of Florida’s consumer protection laws.

Travis is a Florida native and received his B.A. from the University of Florida in 1994 and his J.D./M.B.A from the Stetson University College of Law in 2000. He was admitted to the Florida Bar in 2000. Travis is an active member in the community and serves on the Board of Trustees for AMIkids Tampa.

Sam Miller Chief Risk Officer
Sam Miller Chief Risk Officer

Sam Miller is an accomplished credit and consumer lending strategist and leader. His career spans 30+ years of risk analytics, credit policy, underwriting, collections, and product management at market leading banks, consumer lenders and fintech startups. His experience covers auto finance, retail sales finance, credit cards, student loans and personal installment lending. He has built and led analytics, data science, credit policy and portfolio management teams in US and international markets in the prime, near prime and deep subprime industries.

As Head of Credit for Axcess Financial, Sam led the creation of credit risk capabilities for this sub-prime alternative lender in its transformation from a legacy payday company to modern consumer lender. He built the analytics, fraud, policy and portfolio governance teams from the ground up, while leading the migration to a new underwriting platforms. His innovative approach captured the attention of the two leading alternative data suppliers for the sub-prime industry (FactorTrust/Transunion and Clarity/Experian), as he was invited to serve on both of their Alternative/Non-Prime Lending Advisory boards.

He is also co-founder of Loan Science, a data science company optimizing the performance of private and federal student loan performance through advanced data analytics and targeted borrower assistance programs. Dozens of colleges and universities count on Loan Science to measure and manage their compliance with Title IV cohort default rate and gainful employment requirements.

Sam’s technical, leadership, and change management skills were honed at leading firms like GE Capital, Ford Motor Credit, and Citibank. He has extensive experience in international markets, especially in Latin America, and is fluent in Spanish.

Sam regards his signature skill as the ability to make analytics deliver value in real terms. He is intensely focused on great execution. He takes great pride in the high-value contributing teams he has assembled and led throughout his career. A firm belief that data is the key to both great consumer experiences and lending profitability drives his approach.

Dean Manning SVP of Sales & Business Development
Dean Manning SVP of Sales & Business Development

In his role as SVP of Sales & Business Development, Dean is responsible for leading the efforts of our Growth team which includes Enterprise Sales, Inside Sales, Partner Management, Acquisitions Marketing & Business Development.

 

Dean has spent most of his career in the financial services industry working across multiple cross-functional departments including sales, marketing, finance, program management, operations and technology. Prior to joining ClearGage, Dean worked at Citi in multiple leadership roles for their co-branded and private label credit card partnerships.

Brittany Shaffer VP of Risk & Underwriting
Brittany Shaffer VP of Risk & Underwriting

In her role as VP of Risk & Underwriting, Brittany is responsible for managing ClearGage’s Credit Card Fraud Loss Prevention, Factor Loss Prevention, Association Compliance, Credit, and Collections. She joined the ClearGage team in 2018.

Brittany is an accomplished risk officer with over 18 years’ experience in financial services in the areas of Underwriting, Risk, Collections, and Operations. She has held key management positions with payment processors and has extensive background in developing and improving controls, governance, and efficiency of operational processes. Over the years she has successfully implemented practical solutions to complex operational problems while advancing long term agendas.

Brittany has two daughters and enjoys spending time with family and friends and being actively involved in her children’s schools and sports activities.

Jodi McCarty VP of Human Resources
Jodi McCarty VP of Human Resources

Jodi McCarty is an accomplished Human Resources professional with over twenty years of business experience. Most recently Jodi served as Human Resources and Development Consultant for the Network for Strong Communities, a St. Louis based nonprofit organization.

Jodi has held several positions with increasing responsibilities over the years with high growth organizations. She owned her own business in South Florida and spent over 15 years in Human Resources with Olsten/Adecco, WildCard Systems/eFunds and Nationwide Home Loans/Complete Title Solutions. She earned her Bachelor’s degree from North Dakota State University and her Master of Arts from Washington University in St. Louis. She has earned certifications as a Senior Professional of Human Resources and is also a Certified Staffing Professional.

Jodi is committed to serving the community with involvement in many nonprofit organizations including board of directors’ positions, fundraising and special events. She also has been a crisis foster parent and serves as a guest speaker and media spokesperson. In her free time, Jodi loves spending time with her husband, their three daughters and all of their activities including Girl Scouts, choir, theater and soccer. The McCarty family loves to travel and explore the country, especially when they can bring “Mr. Biggs”, their dog, along for the adventures!

Kris Laserna VP of Account Management & Implementations
Kris Laserna VP of Account Management & Implementations

I have worked with numerous start-ups in the past 5 years, helping them reach continued levels of success from additional rounds of investment to full acquisition.  The majority of the companies I have worked with have been SaaS companies, focusing on the post-Sales customer/client experience where I have led and developed teams of onboarding, training, support, account management, and professional services for said companies.  I previously worked with Derek Barclay with his fintech company LoanHero, handling accounts and their key relationships until the company was successfully acquired in 2017.

In my free time, I enjoy spending time with my nephews (Ages 10, 9, and 3) and I keep active by playing basketball when I can; I’ve also recently combined the two by teaching/coaching my nephews into the sport to help them develop skillsets early on.  Another 2 hobbies and interest of mine which I have also tried to combine are traveling and cooking, where I try local cuisines based on where I am at and then try to (ambitiously) recreate them or some inspired-aspect of them at home; this has resulted in some interesting outcomes, but enjoyable nonetheless.  If you have any great travel stories/destinations or go-to recipes you enjoy, I’d love to hear about them!

Ryan Coyne VP of Customer Experience
Ryan Coyne VP of Customer Experience

Ryan has spent his career in the medical device space working across multiple functional departments including finance, IT, operations, analytics, business innovation, and product management. He joins us from Align Technology, the makers of Invisalign® clear aligners, where he most recently managed global consumer engagement platforms, including their consumer mobile app and web experience, and drove the implementation and commercialization of features such as the SmileView™ simulation tool, insurance eligibility checks, 3D treatment plan sharing and patient financing virtual card. Ryan also drove the rollout of the practice-led patient financing program at Align, amongst other innovation programs, as a key leader of their Business Innovation team.

Advisory Board

Chris Forshay
Chris Forshay
Matthias Blume
Matthias Blume
Jason Aubrey
Jason Aubrey
Chip Hunziker
Chip Hunziker

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